We,
BUYCOUR MARKETING SERVICES, a company registered in Brunei and hereinafter
referred to as ("Buycour”, "we", “us", "our" or
"Company"), would like to thank you hereinafter referred to as
(“you”, “user” or “buyer”) for visiting our website buycour.com, mobile site,
or mobile app ("Site" or “Platform”). Your terms of use of our Site
and the provision of services by us through the Site shall be governed by the
terms and conditions as set out herein ("User Agreement"), our
privacy policy ("Privacy Policy") and all other policies on our site.
Your use of our Site constitutes your full agreement to our User Agreement, our
Privacy Policy and all other policies, which shall form a legally binding and
enforceable contract between you and us. If you do not accept any provision in
this User Agreement or our Privacy Policy, you should immediately cease all
usage of our Site and notify us to discontinue any updates which you have
signed up for, failing which you shall be deemed to be bound by all the
provisions contained in this User Agreement, Privacy Policy and all other
policies.
Items on our site
a.
Product Price & Domestic Shipping Fees
If there is a
difference in the price due to any reason, we will inform you as soon as
possible and we will give you the option to top-up the order’s price difference
and reconfirm the order at the correct price, or to cancel the order. However,
this is subject to a few factors including without limitation the availability
of the item you wish to purchase, the timing of your response and the
confirmation of Buycour.
We cannot
guarantee the accuracy of product information displayed on our website,
including but not limited to price and stock availability. In circumstances
where the order cannot be fulfilled by buycour, it may be cancelled and
refunded.
b.
Availability
Items on our
site that indicate a certain level of stock do not necessarily guarantee their
availability.
c. Custom
Duties
Some items are
taxable by the Brunei Customs, all cost of duty will be billed to the buyer with
proof of receipt from the customs department.
d. Translation
Some
information or content related to the items on our Site is translated to
English for a rough reference only. Please contact our customer service team
should you need more information about the product and any associated risks
before making your purchase.
e.
Shipping Restrictions
We reserve the
right to change or disallow certain international shipping methods for items
that are prohibited due to certain conditions, including, but is not limited to
their length, volume, weight, or if the product bears the logo of international
brands. We shall not be held liable or responsible if the items you purchased
cannot be delivered to you due to the operation of law or regulations or other
factors beyond our reasonable control. Our services are only available with
regards to lawful goods; you must comply with all customs laws and regulations
and other applicable laws. You will be responsible if anything is imported into
Malaysia in contravention of such laws.
f. Issues
with Product Usage
We are not
liable for problems arising from product usage, including but are not limited
to damage, injury, safety issues.
a. Product P
Purchase and Payment
We accept the
following payment
a) Cash
b) Baiduri/Bibd
bank transfer, please whatsapp 8639746, to make sure of the bank details, we
will not be held responsible for wrong account transfers.
c)
Credit/Debit Card
Order Cancellation/Refund/Return
a) We do not do
refunds for wrong purchases, please contact us by email or whatsapp should you
have any questions on a particular product, we will be more than happy to give
you the right advice before making the purchase
b) In the event
that the item is damaged/incorrect item, we will not be held accountable,
unless you had chosen shipping insurance during checkout, which is 8%.
c) Once order is paid and processed, orders cannot be cancelled and refunded
Errors,
Inaccuracies and Omissions
Occasionally
there may be information on our Site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions,
pricing, promotions, offers, product shipping charges, transit times and
availability. We reserve the right to correct any errors, inaccuracies or
omissions, and to change or update information or cancel orders if any
information in the Service or on any related website is inaccurate at any time
without prior notice (including after you have submitted your order). We
undertake no obligation to update, amend or clarify information in the Services
and/or Site or on any related website, including without limitation, pricing
information, except as required by law. No specified update or refresh date
applied in the Service or on any related website, should be taken to indicate
that all information in the Service or on any related website has been modified
or updated.
Prohibited Uses and Termination
i.
transmit through the Site any content which violates or infringes in any way
upon the rights of others, which is unlawful, technologically harmful,
threatening, abusive, defamatory, an invasion of privacy, vulgar, obscene,
profane or otherwise objectionable, which encourages conduct that would
constitute a criminal offence, give rise to civil liability or otherwise
violate any law or which is false or misleading;
You are
prohibited from using the Site or its content: (a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts; (c) to
violate any international, federal, provincial or state regulations, rules,
laws, or local ordinances; (d) to infringe upon or violate our intellectual
property rights or the intellectual property rights of others; (e) to harass,
abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
based on gender, sexual orientation, religion, ethnicity, race, age, national
origin, or disability; (f) to submit false or misleading information; (g) to
upload or transmit viruses or any other type of malicious code that will or may
be used in any way that will affect the functionality or operation of the
Service and Site or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others; (i) to spam, phish,
pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral
purpose; or (k) to interfere with or circumvent the security features of the
Service or any related website, other websites, or the Internet, (l) to
stalk, harass, or otherwise harm another user of our Services, our employees or
third party. We reserve the right to remove any content that is not in
accordance to existing laws and regulations or is misleading and inaccurate,
without notifying users.
a. User
shall use the Site and its content for lawful purposes only. User shall not:
ii.
Compromise the integrity of our software or systems;
iii. Use any
device, software or routine to interfere or attempt to interfere with the
proper working of the Site;
iv. Misuse the
Site by creating multiple user account;
v.
transmit or distribute a virus or any other type of malicious code that
will or may be used in any way that will affect the security, functionality or
operation of the Site or of any related website or other websites;
vi. Send any
unsolicited advertising or promotional content;
vii.
Hack into any aspect of the Site;
viii.
Attempt to affect the security, performance or functionality of any
computer facilities related the Site;
c. Alt
ix. Collect or
track the personal information of others or to stalk, harass, or otherwise harm
another user of our Site;
x. Use
the Site or its content for any obscene or immoral purpose; and
xi. Restrict or
inhibit any other user from using or enjoying the Site in anyway.
b. We
reserve the right to remove any content that is not in accordance to existing
laws and regulations or is misleading and inaccurate, without notifying users.
Entire Agreement
All access and
use of the Site and Services are governed by this User Agreement to the
exclusion of all previous written or oral agreements between the parties and
this User Agreement constitutes the entire agreement between the parties.